Frequently Asked Questions

Put in its simplest terms we help organisations manage the procurement of their temporary agency staff, driving recruitment costs down and worker productivity up. Additionally, we help our clients pursue and access inclusive recruitment strategies.

RPO is shorthand for Recruitment Process Outsourcing. Under an RPO, an organisation will outsource all its recruitment to a third party to undertake a variety of different solutions from managed services to neutral vendor.

Despite the significant cost reduction benefits we bring, partnering with Exsostaff does not incur an on-top management fee. Instead, our solution is funded through a small percentage of the cost savings we generate. This creates a financially risk-free opportunity for clients keen to transform their temporary worker recruitment. Essentially, Exsostaff does not actually ‘cost’ anything – instead it ‘saves’each and every client money.

Vendor neutral recruitment means we have no affiliation to any recruitment agency. Unlike other managed service providers or master vendors we don’t own a recruitment agency in our wider group, nor do we have any vested interest with any recruitment agencies. This ensures that we can offer a recruitment solution that truly has the interests of each and every hiring organisation at its heart.

Sitting between a hiring organisation and its supplier recruitment agencies, we manage the recruitment agency relationship. By ensuring recruitment firms supply staff at an optimum standardised rate (optimum to both attract the best talent for each and every role while also ensuring careful cost control) agencies compete on quality of staff not price. This removes wildly varying rates and last-minute ‘distress purchase’ margins and creates considerable cost savings for clients. Organisations partnering with Exsostaff also enjoy the added assurance that their agency supply chain is carefully audited and monitored to meet appropriate compliance and legislative standards.

Working with Exsostaff brings both transparency and visibility to temporary recruitment. Importantly, much of the administration which usually surrounds the temporary recruitment process is considerably reduced. From alerting agencies to new candidate requirements to the sheer physical number of agency invoices received, working with Exsostaff provides impactful solutions whether that’s via our candidate fulfilment team or our one weekly consolidated invoice.

Managed service firms are typically recruitment outsourcing organisations who are affiliated to, or own, a recruitment agency within their wider stable. Managed service firms will manage your recruitment, reducing the number of recruitment firms that are on your PSL (although in many cases their affiliated or owned recruitment agency takes a slot) while additionally looking at direct hiring tactics.

Master vendor solutions are typically run by a dominant recruitment firm which will farm out jobs to other recruitment firms at lower margins, if they’re not initially able to fill the positions within a certain time period, to ensure coverage.

True neutral vendor partners have no affiliation to, or ownership of, any recruitment firms in their wider group. This means they can manage your recruitment agency relationships extremely effectively as there is never any conflict of interest around margins. We believe this transparency is best. Additionally, neutral vendors, with their unbiased bird’s eye view of your use of temporary labour, can help you maximise productivity across your workforce in terms of advising on when to deploy temporary workers.

Exsostaff has a significant track record across multiple sectors – both public and private. And as sector experts we recognise that many groups of clients have distinct needs.

Our business services the requirements of our private healthcare organisations and NHS trusts, while Exsostaff education helps schools, academies and universities manage their supply recruitment. In both cases we understand that the sheer volume and complexity of compliance across these industries, coupled with the vulnerability of their ultimate end users, requires an extremely tailored solution.

Depending on your industry sector and your current spend on agency labour, we can save you up to 12%. Typical savings are between 6% and 12% – so for every million pounds you spend on temporary labour you will generally save £60,000 to £120,000.

In addition to increased cost savings, Exsostaff offer simple solutions to the problems our clients face. These include:

• Visibility and control – Thanks to our e-tips® software system, clients enjoy real time visibility of their temporary workforce and a clear understanding of their recruitment, deployment and associated costs – whether a client has hundreds of temporary workers each year or tens of thousands.
• Streamlined administration – e-tips® helps to consolidate your agency invoices so that you simply receive one consolidated invoice a week for all your agency supply instead of the thousands of individual invoices you may currently receive. This ensures considerable time saving benefits for your back office.
• Improved compliance – Your recruitment supply chain can leave you vulnerable. Can you be sure your agencies are compliant with the latest legislation governing the provision of temporary labour, and additional legislation governing the supply of skills into your particular sector? There has been a rise in the number of well-known brands hitting the headlines due to issues involving temporary workers. With de Poel’s solution we undertake regular agency audits to ensure their compliance is robust, helping to maintain your reputation.
• Continuous improvement – We don’t stop at cost savings and with our second generation contracts, the efficient and timely deployment of temporary workers as well as their productivity is our aim.